FAQs

browse our Frequently Asked Questions below for info on our latest policies and terms

Please use our contact form below should you have any issue not addressed in the fields below.

Question how can I access HERMOSAview to preview a selection of art on my wall?
Answer

HERMOSAview is our exclusive tool for previewing a selection of art on any wall you select. simply take a full photo of your wall and enter the height of your wall.  to access HERMOSAview, simply launch the tool from our home page or locate the button on a selected item's page.

Question how long does shipping take and how will I receive my items?
Answer

standard shipping will take about 7-14 days from the day the order was placed. please allow up to 3 business days for your order to ship to you. all of your selections will be specially packaged as to prevent any damage during transit. expedited shipping options are available at an additional cost.

Question what is your return policy?
Answer

a purchase may be returned in unused condition only for a full refund by returning items purchased in its complete original secure packaging within 20 days of delivery.  items arriving past the 20 day period will be subject to store credit only. we recommend insuring your return as we will not accept damaged package.

Question can I submit a request for suggestions for my space?
Answer

absolutely! we would love to assist you in adding the perfect selection to your desired space, or assisting our interior design partners in outfitting their clients spaces.

Question do you partner with interior designers?
Answer

yes, please use our contact form below to request additional information.

Question do you provide custom sizing?
Answer

while our sizing is specifically chosen for the use of mixing and matching and telling your own curated story through our art, we will consider requests for larger sizes. for all quote requests for larger sizing or special projects, please contact us with your request using our contact form below.